Hello All!
First, I'm continuing to sell prints and have added updated information in my journal for those who may be interested.
Second, I'm posting this specific journal to see if I can get some advice/tips regarding some camera issues I've been having. Specific, if anyone with job-experience with Best Buy is interested, I'd very much appreciate some feedback.
The Problem
For quite some time, I've been having some issues with the camera I use to take the photos I post here. The camera is a Sony DSC-H7 and has been pretty good for the 3 years I've been using it. However, I've been increasingly noticing several problems with it. Some of these problems are minor, but one in particular has been compromising more and more shots.
Seemingly at random, the photos files on the camera will become corrupted. Whether viewing the photos from the camera's display or on the computer, some of the photos I take in a given session will not be accessible. I've tried to use software to fix the photos in question, but to no avail. I had assumed this was an issue with my memory cards, though this will occur with new/different types of memory cards, which can be used in other devices without issue. This is naturally quite problematic since some of the shots that have been corrupted are irreplaceable. If the problem persists, this would decrease the viability of using the camera with any kind of frequency.
I purchased the camera at Best Buy with a service plan which remains in effect. I took the camera back with a description of the problem and it was sent in for servicing. However, since the problem occurs at random, the staff could not replicate the problem and thus, it was returned without being fixed. I have sent it in once more with a set of batteries and memory cards including some examples of the files that have been corrupted. However, despite a very sympathetic staff that I dealt with, I got the sense that it would be very tricky to fix or get approval for a replacement. To be frank, I feel a little bit cheated that I bought a service plan that would neither fix my camera or ensure a replacement, despite the fact I have taken exceptional care of the device.
Given that the photos I take on this camera are currently my only source of income, it would be very upsetting if the camera could not be fixed or replaced. I will not have the funds in the foreseeable future to get a new camera.
I'm wondering, is there anyone out there that has any experience or advice that they could offer? I'd very much appreciate the help
Thanks!
-Kuba
Specialty Prints![]()
Animal Polaroids!
New for 2010 are some special animal Polaroids available for purchase. Get up close and personal with 10 fantastic animals showing off for the camera. They make for great, unique souvenirs and could be fantastic decor for your den!
These cheeky creatures are available FREE with the purchase of an 8x10 or 11x14. On their own, they are:
1 for $5
4 for $10 or
All 10 for $20!
I hope you'll consider taking home a few of these fantastic furry faces!
Calendars!
12 months, 12 of your favourite HeWhoWalksWithTigers photos customized by month!
1 for $25
2 for $45
3 for $60
Traditional Prints![]()
4 x 6 Print
1 for $5
2 for $8
3 for $10
5 x 7 Print
1 for $8
2 for $14
3 for $18
6 x 8 Print
1 for $10
2 for $16
3 for $20
8 x 10 Print*
1 for $20
2 for $30
3 for $40
*with free animal polaroid!
11 x 14 Print*
1 for $30
2 for $50
3 for $60
*with free animal polaroid!
Prices are in US dollars. Shipping will be calculated based on buyer's place of residence to ensure the lowest possible cost. I will ship anywhere in the world. Prices will change subject to any changes in production costs, including those which drive costs down.
Payment
Paypal is preferred. Please contact me by note or email (hewhowalkswithtigers [at] gmail.com) to discuss alternative methods. My Paypal account is the same as my email so on the off chance you feel like throwing money at me, that's the place to send it.
Why buy from you? What do you have to offer that others don't?
I would like to think that my work speaks for itself. However, there are more reasons. When you buy prints from me, you know that you are supporting someone you know rather than some large multi-national corporation. Also, as I'm currently in the hunt for a job, the income I get from my prints is very much appreciated. When I do find work, the income I'll receive from my prints will help me work towards buying a more advanced camera, which will ultimately assist me in providing more photos of greater technical quality. Furthermore, this will help in my goal on DeviantArt of raising more awareness for conservation and the animals I photograph.





























I'm definitely going to say put your foot down. Tell them you bought the plan for this reason, and the reason for the plan is to have your camera be taken care of when something goes wrong. Even if the staff says "We can't see the problem, therefore there is no problem." Ask to speak to a manager, if that doesn't work, take it one step further and ask for the number of the district manager. I mean, they should take it just because you've purchased the service. They shouldn't turn you down at all.
The best thing about Best Buy is their selection, where are the Source, their selection is slim. You're going to have to keep going back until they take it, or until your warranty finally ends. But they shouldn't be turning you down, you're a valued customer, and you can easily take your business else where. You gotta put your foot down though. You need to make a bit of a stink. You honestly will not get anywhere if you don't. As compassionate as they are, they're not being fair. Go over the terms of your warranty with them. It's not not physical damage, it's not water damage, it is in fact, mechanical issue.
Good luck
...Get Nikon or Canon next time, fool! XD